Frequently asked questions
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General:
We are currently available in almost every country worldwide and proudly serve customers in over 25 countries.
Currently, Webdashboard is available in six languages: English, Dutch, Spanish, French, Italian, and German.
We began developing Webdashboard in 2017, with our first launch taking place in 2018. With over 7 years of experience, we've continuously refined and enhanced our platform to meet the evolving needs of our customers. Our commitment to innovation and user satisfaction has made Webdashboard a trusted solution for businesses worldwide.
Yes, we do add features on request! We always strive to listen to our customers, and we genuinely appreciate any feedback or feature suggestions. However, the requested features must align with our product's vision and add value to the overall platform.
Webdashboard is developed by In Summa, a company based in the Netherlands. We have a dedicated team at In Summa focused specifically on the Webdashboard product. Our in-house expertise includes a range of competencies, from data engineers to software engineers, ensuring a robust and well-supported platform.
For more information about In Summa and our full range of services, please visit our website at www.insumma.nl.
You can find additional documentation, including information on architecture, tutorials, security, legal documents, and more, on our CDN. Please visit: our documentation
Subscription
Payment options vary based on your location:
Inside the EU: You can purchase directly from us using SEPA or a Credit Card. Alternatively, you can buy through Microsoft AppSource or via your Azure subscription in the Azure Marketplace.
Outside the EU: We only offer payment through Microsoft options, either via AppSource or the Azure Marketplace.
The location of your invoices depends on where you purchased our product:
- Direct Purchase via Webdashboard: Invoices are available in the "Subscription" section of your account.
- Purchased via Microsoft AppSource: Invoices can be found on the AppSource product subscription page.
- Purchased through Azure Marketplace: Invoices are accessible through your Azure subscription.
Yes, you can adjust your licenses at any time. In our Standard Edition, you have the flexibility to increase or decrease the number of licenses as needed. In our Enterprise Editions, you can switch plans to accommodate 500, 1,000, or unlimited user licenses.
Yes, every user who needs access to view reports requires a Webdashboard license. The only exception is for the Financial Administrator role, which does not require a license but is limited to managing the financial aspects (subscription) without access to reports.
Please note that our licenses are not tied to individual users, so you can swap users in and out as needed.
Yes, you can cancel your subscription at any time. Since payment is made upfront, your subscription will remain active until the end of the current billing period, even after cancellation.
Trial:
No, there are no limitations compared to the paid version.
In most cases, you'll need to activate your Power BI Pro trial for your publishing account. Sign in to app.powerbi.com with your publishing account, activate the trial, and then try publishing again.
Storage
This depends on whether you go for Enterprise or Standard licensing. If you choose Standard, you make use of shared capacity with other Webdashboard customers. It is hosted on Microsoft Azure in North Europe, specifically Northern-Ireland. If you choose Enterprise, you bring your own capacity, meaning you decide where to host.
Power BI License:
If you go for Standard Webdashboard, we take care of your license - so you don't have to buy any license! You get a Power BI Pro license, which is coupled to your Webdashboard Publish Account. You use this account to publish reports to your Webdashboard environment. You and your users don't need any other Power BI licenses.
If you already have an existing paid Power BI environment, you can either choose to only use Webdashboard and get rid of your licenses - saves you money ;). Or you can go for Webdashboard Enterprise. You can add Webdashboard on top of your existing environment.
Webdashboard utilizes Microsoft's Power BI Embedded licensing structure, which allows sharing Power BI reports without requiring each user to have a Power BI license. Microsoft recommends using Power BI Embedded for sharing reports outside your organization. The only challenge is that you need to develop your own portal to view those reports. That's where Webdashboard comes in—we've built the portal for you, enabling you to share reports with anyone using just their email address.
On the backend of Webdashboard, there are Power BI Embedded servers. Every customer that chooses for 'Standard' Webdashboard licensing, makes use of this shared capacity. Everyone gets a piece of this capacity, and a license that goes with it.
White-label:
Yes, you can fully white-label our portal. Additionally, you can customize the portal with your own domain, including using a subdomain like dashboard.mycompany.com to align it with your brand.
No, there are no additional costs for white-labeling. You’ll simply pay for the licenses as you normally would, with no extra fees for customizing the portal.